Patient Information


Patient Information

New patients: click the blue button below to access the forms required for evaluation, as well as information on what to expect during your first visit.  If the patient is a child, please make sure to read the legal requirements of who must bring the child to his/her appointments.


What's the difference between a copayment and a coinsurance?  What is a deductible?


We see patients by appointment only. Appointments can be made over the phone or in person.


Drug Formularies and Prior Authorizations

Drug formulary: is a list of prescription drugs, both generic and brand name, that are preferred by your health plan. Your health plan may only pay for medications that are on this "preferred" list.  Our office sees patients from many health plans, and each health plan has several drug formularies.  To further complicate matters, these lists are also updated several times throughout the year.
If your pharmacy informs you that a medication we prescribed is not covered, please call to inform our office immediately.  Your medical provider will either choose to give an alternative medication or start the process of a prior authorization with your healthplan.

Medication Prior Authorization: is a requirement that your physician obtain approval from your health insurance plan to pay for a specific medication.  It is a technique for minimizing costs, wherein benefits are only paid if the medical care has been pre-approved by the insurance company.  If our office initiates prior authorization for medications, the insurer can take several days, and sometimes weeks, for a decision.

Medications Policy

Refills: refill requests must be initiated by the patient.  We do not accept refill requests from pharmacies.  Before calling the office to request a refill, you should call your pharmacy to make sure that you have no refills available.  Requests for refill must be left on the Refill Message Mailbox.  These requests are generally answered within 48 hours.

Compliance: We generally do not provide medication extensions to patients after missing their appointment, or to patients that forget to schedule in a timely manner.  Patients should ensure that medication management appointments are made for a date that is before their next refill is due.  These appointments should be made when checking out.  If you do not make a follow up appointment at checkout, remember to call the office to schedule, as soon as possible, because your prescribing provider may be booked out for several weeks.

What is the difference between a "psychologist" and a "psychiatrist"?


Generally speaking, a "psychologist" is a Mental Health Professional who is trained to help individuals better understand themselves and learn why they behave in certain ways, and to help those individuals modify their perceptions and adjust their behaviors to achieve greater happiness and fulfillment.
On the other hand, a "psychiatrist" is a specially-trained medical doctor who has developed an expertise to delve more closely into the biochemistry of the brain -- to try to adjust chemical imbalances that can cause mental distress and other mental disorders. Many psychiatrists also offer psychological counseling.

Our psychiatric staff include licensed medical doctors and nurse practitioners who have chosen to specialize in the biochemistry of mental health, and who have decades of research and clinical experience to draw upon in their practice.

Our outpatient psychiatry services include:
-Psychiatric consultation
-Psychotropic medication evaluation and management

We are committed to providing comprehensive and integrated mental health services that meet the needs of clients, families and the community. Coordinated medication management services are available for active therapy clients.